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All case studies

Dental clinic

Bella — AI Voice Receptionist

  • 24/7
  • Full booking in one call
  • SMS confirmation
  • Human-sounding voice

The problem

The clinic's staff couldn't catch every booking call — busy hours, after-hours, and missed calls meant lost appointments. They needed something that answers every call and books without staff.

What I built

  1. Greets the caller warmly and introduces the clinic.
  2. Explains the services offered.
  3. Shows the available doctors (dentists).
  4. Presents open appointment slots.
  5. Books the appointment.
  6. Sends a confirmation SMS automatically.

How it works

  • Retellreal-time, human-sounding voice.
  • Twiliotelephony (inbound call) + SMS confirmation.
  • n8norchestration: pulls doctors/slots, books, triggers the SMS.

The result

  • Every call answered, 24/7 — no missed bookings.
  • Full appointment booked in a single call, hands-off.
  • Automatic SMS confirmation to the patient.
  • Human-sounding voice, natural back-and-forth.

See it run

Bella handling a live inbound call — play with sound.

Want a booking agent like this for your clinic? Let's talk.

Tell me where your team is losing time. If I can automate it, I'll show you how.